Your data, in plain language
The Points Market is a connect-only marketplace, so we collect only what we need to run your account and help members find each other. We don't sell your data, and we don't track you around the web.
Last updated September 1, 2026
What we collect
When you sign up we collect your email address and a password, which is handled by our authentication provider — we never see it in the clear. Your profile holds whatever you choose to add: a username, display name, location, short bio, and a photo. We also store the content you create here — listings, messages, deals, and reviews. We do not ask for, and you should never send, full card numbers, account passwords, or one-time codes.
How we use it
We use your information to run your account, show your public profile and listings to other members, deliver your messages, let members rate completed deals, and send you the occasional essential email. We do not sell your data, and we do not use it for advertising or run any third-party tracking.
What's public and what's private
Your username, display name, photo, bio, location, active listings, and the reviews tied to your deals are visible to other members and to visitors. Messages are private to the conversation — but remember the member you're talking to can read, save, or screenshot them. Your email address and password are never shown to other members.
Cookies
We set only the essential cookies that keep you signed in. We do not use analytics, advertising, or third-party tracking cookies — which is why you won't see a cookie-consent banner. If that ever changes, we'll ask for your consent first.
Who we share it with
We rely on a small set of trusted service providers to run the marketplace — covering hosting and infrastructure, database and sign-in, and email delivery. They process your data only to provide those services to us and may not use it for their own purposes. We're happy to name the specific providers on request. We do not sell your personal information.
Email you receive
Some email is essential to your account — sign-up confirmation and password resets — and can't be turned off while your account is open. New-message notifications are optional: switch them off any time under Settings, or use the unsubscribe link in the email itself.
Keeping and deleting your data
We keep your information for as long as your account is active, and you can edit or clear most of it any time in Settings. To delete your account entirely, email us and we'll remove your profile, listings, messages, and deal history. Copies may linger briefly in backups before they age out.
Security
Traffic to the site is encrypted, and passwords are hashed by our authentication provider — no one at The Points Market can read them. No system is perfectly secure, so protect your account: use a strong, unique password, and never share passwords, one-time codes, or card numbers with anyone, including people you meet here.
Your choices
You can view and correct your information in Settings, opt out of notification email, and ask us to delete your account. Depending on where you live — for example the EU, the UK, or California — you may have additional rights over your data; email us and we'll help you exercise them.
Children
The Points Market is intended for adults. It is not directed to anyone under 18, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy as the product changes. When we do, we'll revise the date above and flag anything significant rather than changing it quietly.
Contact
Questions about privacy, or a request about your data? Email privacy@thepointsmarket.com and we'll get back to you.